The Importance of Verifying IDs in Verve Hotels

Verve Hotels are required to identify every guest for legal and billing purposes, to verify a guest’s identity they can ask for the photo ID-card to meet their legal obligation.

The requirement for an ID to book and check into a hotel room is a standard practice across the hospitality industry, serving as a foundational element of the hotel’s security and guest staff members protocols.

This is done to verify the identity of the guest and to ensure that they are the person they claim to be.

Additionally, hotel staff may also scan the ID to ensure that it is valid and that it matches the information provided by the guest. This is done to ensure the safety and security of all guests, as well as to comply with any applicable laws or regulations. The hotel will usually destroy this copy after a certain period, such as 30-60 days, so if you return to the same hotel after 30-60 days for another stay they will no longer retain a photo ID of you and you may be asked to present a photo ID again.

The reason why the staff keep a scanned copy for this period of time is due to possibility of investigations following the check out date such as fraud investigation relating to guest identity or usage of someone else’s card fraudulently. This allows Verve Hotel to have relevant information to pass onto necessary services (such as police) if there is an investigation. In addition, it may be relevant for any card company fraud (claiming the guest has not stayed when in fact they have stayed and utilised the services, but are still fraudulently claiming that they haven’t)

Why is it a necessity?

The hotel sector has a major dilemma in an era where the anonymity provided by digital transactions can mask the identity of individuals we do business with: making sure that every person entering its doors is who they say they are. This requirement is more than just a formality; it is a basic defence against the dangers of fraud, security lapses, and legal ramifications.

In the hotel sector, guest ID verification is a fundamental procedure that fulfils several vital roles. In the first place, it protects visitors’ safety by verifying the identification of those entering the property, which discourages illegal entry and any criminal activity. This procedure is essential to establishing a safe space where visitors may unwind without worrying about their own safety or the security of their possessions.

Another important part of ID verification in hotels is adhering to security requirements. Acquiring valid ID effectively helps to prevent illicit activities like financing of terrorism, human trafficking, and exploitation. By carefully examining IDs, hotels support larger social initiatives aimed at addressing these serious problems, reaffirming the sector’s dedication to moral business practices and public safety.

Furthermore, ID verification is essential to stopping fraud. Verifying that the individual checking in is the legitimate owner of the reservation and payment details guards against identity theft and financial fraud. By doing this, hotels reduce the possibility of chargebacks and disputes resulting from fraudulent transactions, protecting both their income and reputation.

Identification for all guests in a booking:

Verifying the IDs of all guests enhances the safety and security of Verve Hotel’s environment by providing a complete account of who is staying on the premises. This information can be crucial in emergency situations, allowing for accurate guest accounting and assistance.

Ruling for expired ID:

An expired ID may not be considered reliable for this purpose, as it could potentially facilitate fraudulent activities or identity misrepresentation.

Rules Requirements for ID Verification in Verve Group

In an effort to protect the public, thwart criminal activity, and aid law enforcement, these laws frequently require hotels to gather and preserve specific data about their visitors, such as name, address, and identifying information. The severe need of stringent ID verification procedures is highlighted by the potential penalties, legal action, and reputational harm that hotels may face for noncompliance with these legal requirements.

Verve Group reserve the right to terminate your booking if you have failed to show / verify your identity with your ID.

The team members reserves the right to refuse accommodation to anyone who is unwilling or unable to provide valid photo ID.